Terms and Conditions
Returns and Cancellations
If there is a need to cancel your order, please contact Blush Designs right away. If your project has gone into the production process you are responsible for the entire amount.
Because of the personalisation of custom stationery, orders are non-refundable, without exception.
Every effort is made to assure your satisfaction. If there is an error on the part of Blush Designs please contact us within 48 hours from receiving/collecting your order, we will do our best to correct the problem.
For bespoke orders a deposit is due at the time of your order. Depending on the nature of your order, a deposit (typically 50%) will be requested before proofing starts. The deposit will be applied to the total amount due for the wedding invitations/other products. The deposit is non-refundable. The remaining balance must be paid in full before sending to print. Price quotations must be approved by the customer before commissioning Blush Designs to design stationery.
We will provide you with electronic proofs for you to review and request changes. All orders include unlimited rounds of revisions. Based on your feedback and response times, the proofing process can take anywhere from 1-2 weeks to complete. If you have ordered a custom design, this process can take 3-4 or more weeks. It is your responsibility to carefully review your proofs for any error i.e. spellings, dates & times, layout, typos, phone numbers etc. before approving proofs to Blush Designs for production. Changes supplied to Blush Designs after proofs have been approved cannot be guaranteed to appear on finished goods. Once you give your final approval any errors are corrected at your expense. Your no additional changes can be made once you provide your final approval. Our stationery is produced to the highest standards & as our stationery is handmade, small variations will occur. While we endeavour to ensure that colours displayed on our web site are accurate, actual colours of materials may vary slightly this is due to variations between the settings of individual computer monitors.
The ink colours shown in our sample packs are a guide and may differ to the prints you receive. This is due to the variable nature of the printing process as colours do shift between each run, therefore a 100% accurate match to the printed sample you have may not be achieved.
A discreet promotional logo is printed on the back of some of the stationery items. Please specify at time of proofing if you prefer for the stationery to appear logo less.
First digital proofs are sent to the client via email within 2-3 business days from order. Proofs turnaround after the first proof is 2-3 business days. Once we receive your official proofs approval your invitations will go into production. You should receive your invitations within 10 days. Payment is required in full prior to shipping.
All prices include printing and white or cream envelopes are included free of charge. If you require alternative envelopes this can be arranged at an additional cost.
Rush orders are accepted depending on availability and the requirements of the project.
Tracked shipping with An Post Delivery - €10.
Please contact us to request shipping rates for elsewhere.
TO AVOID WASTE, YOUR STATIONERY MAY BE USED IN BLUSH DESIGNS SAMPLE PACKS FOR OTHER CLIENTS TO VIEW.
IF YOU DO NOT WISH FOR YOUR STATIONERY TO BE INCLUDED IN OUR SAMPLE PACKS PLEASE LET US KNOW.